Frequently Asked Questions
Explore our Frequently Asked Questions to understand how our expert team helps businesses protect their reputation with ethical, permanent review removal solutions.
The Process
How does the review removal process work?
We start with a free review analysis. Our experts check whether the review violates platform guidelines. If the case qualifies, we provide a removal offer and begin the process once you approve.
Fees & Analysis
Do I need to pay before the analysis? No. The initial review analysis is completely free. You only pay if the case qualifies for removal and you decide to proceed with the service.
Guarantee
Is review removal guaranteed? No service can guarantee removal. However, we only proceed with cases that have a strong chance of success based on platform policy violations.
Timeline
How long does the removal process take? The timeline depends on the platform and case complexity. In many cases the process takes between a few days and a few weeks.
Review Types
What types of reviews can be removed? Examples include fake reviews, competitor attacks, harassment, spam, or reviews that clearly violate platform guidelines.
Platforms
Which platforms do you support?
We currently support major review platforms such as Google Maps, Trustpilot, Tripadvisor, BBB, Angi, and Nextdoor.
Compliance
Is the removal process compliant with platform policies? Yes. Our process focuses only on reviews that violate platform guidelines and follows compliant reporting procedures.
Submission
What information do I need to submit for analysis? You only need to provide the review link, your business name, and a short explanation of the issue. Our experts will review the case and contact you after the analysis.
Confidentiality
Will my business information remain confidential? Yes. All information submitted through our analysis form is handled confidentially and used only for evaluating the case.
Next Steps
What happens after the analysis? If the review qualifies for removal, we will send you a confirmation along with the appropriate removal package so you can proceed if you wish.